Refund Policy

The following Refund Policy is applicable to the services available on our website. It tells you how refunds are processed for any purchase on our site. Read this before you do anything.

1. Our Promise to You

We hope our customers to be happy with their purchase. We offer a refund return policy; try it risk-free if you are not satisfied. If you request a refund, we will return the price of the product in full. Remember that once you receive a refund, your software license will stop working right away.

2. Who Can Get a Refund

We only offer refunds for software license keys, which:

Have not been activated or used, and
Purchased through our website.

We are sorry, if you have already activated the License key, there is no way for us to offer a refund.

3. Reasons You Can Get a Refund

Here’s when you can ask for a refund:

If you paid for a license key but it does not work, you can request a refund within 30 days from the purchase date. It will be handled within 5-7 business days.
If you did not get your license key promptly, write to us! We will solve the problem and offer you a refund if necessary.

4. Items That Cannot Be Refunded

Some items cannot be refunded, including:

License keys that are already activated or used.
Once the service is used, we cannot refund the money.

5. How to Request a Refund

To get a refund, you need to:

Contact our customer service for more details, or if you wish to see the refund form.

Provide all the details, including:

Order number
Date of purchase
Reason for refund

We will go through your request and respond within 24 hours. Once approved, the refund could take up to a full credit card cycle to appear on your account.

6. How Refunds Are Processed

If the return is approved, then your refund will be processed with a credit within 5-7 business days.
Refunds will be returned to the same payment method you used to purchase the product.
How long it takes to show up in your account varies by the bank or payment provider.

7. Changes to This Policy

We could change or modify this refund policy at any time. All new changes will be effective immediately upon posting on our website.

Contact Us

If you have questions about refunds or need assistance, please contact our customer service team. We are here to assist and respond to your question as quickly as possible.

Note: This only works for E-mail Service Assist services.